This section shows transaction details of all campaigns like total emails sent, count of emails ids present in the uploaded file and status of the campaign.

: Invalid email ids are those which have extra spaces, @ or unnecessary special characters.

1.   Click on any transaction id in Upload History. This will display the Reports tab.

2.   In Filter by list, select Campaign ID to list campaign wise details.

: Fields like Posting Date and Campaign ID are displayed only when reports are filtered by Campaign ID.

To view email report for a date range

1.   Click on any transaction id in Upload History. This will display the Reports tab.

2.   In Filter by list, select Posting Date and set a date range. This gives status wise break-up of all email campaigns.

: You can view reports for a specific campaign or for a date range.

Email Statuses :

·      Requested: Total number of emails you have requested

·      Duplicate + Invalid: GupShup removes all duplicates and mal-formed email address. This helps you to save credits.

·      Sent to Carrier: Emails which are sent to the carriers for delivery

·      Delivered: Emails which were successfully delivered to the intended recipient

·      Open + Clicked: Summation of all the mails which were either opened or the user clicked on a link within the message

·      Not Delivered: When an Email is not delivered due to mail box full, wrong email address or email does not exist. The receiving server rejected the message.

·      Spam + Unsubscribe: Recipient marked message as spam or clicked on messages subscription management link.

To download reports

You can download campaign wise report or for a date range.

Following reports get downloaded: